What is your return policy?Updated 7 months ago
Your complete satisfaction is our goal! Our commitment to quality, innovation and constant improvement gives us confidence that you will love our products as much as we do.
If for any reason you are dissatisfied with your purchase please submit a return here.
Please follow the instructions inside our return portal to submit your return. We will review your return request and issue a refund, store credit, or exchange depending on your preference.
Returns must be submitted within 30 days from the date you received your item. You may be required to send your original item back to be eligible for a return depending on your product condition and the reason for your return. Once the items have been returned to us, they will be inspected at our facility before any remaining balance can be processed.
Any boxes that are marked as “return to sender” or “refused” without an authorized return request inside our portal cannot be granted a refund or exchange.
If you have any questions please contact our LYFE Support team at (415) ONE-LYFE or by email at [email protected].