In the case that the wrong shipping address is associated with your order, contact our customer service urgently to correct the shipping information. If a shipment has already gone to the wrong address and it is an address you recognize or can access, please let us know if you are able to receive it there or if we need to assist further by contacting the shipping carrier to attempt to have it re-routed to the correct address or a nearby facility where you can conveniently pick it up.