Refunds & Returns

Gain peace of mind knowing that all LyfeFuel purchases are backed by our 100% satisfaction guarantee. Whether you need help with an existing order or interested in buying for the first time, get answers to refund & return-related questions here.

What is your return policy?

Your complete satisfaction is our goal! Our commitment to quality, innovation and constant improvement gives us confidence that you will love our products as much as we do. If for any reason you are dissatisfied with your purchase please submit a ret

How to start a return

Please visit our return portal here to start a return. Your return may require return shipping depending on product condition and return reason. All return shipping labels must be generated inside of our designated return portal. Any item shipped bac

When will I receive a refund for returned items?

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles

Return Exceptions

The following items cannot be returned or exchanged:. For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Additional questions about returns?

If you have additional questions about returns, please review our complete Return Policy or message our support team at [email protected]

How can I cancel my order and how does the refund process work?

To cancel your order, simply contact our customer service. Upon the cancellation, we will initiate a refund process to the original payment method used for the order. Please allow a specified range of dates for the funds to be reflected on your state

What should I do if I receive confirmation of an order I did not want?

If you receive confirmation of an order you did not place or want, please let us know immediately if you desire to return the package. We will cancel any subscriptions to prevent future unwanted shipments and provide you with a return label so you ca

How can I request a return or exchange and what information do I need to provide?

To request a return or an exchange, please let us know the reason for the return so we can assist you with the next steps. If you are returning an unopened product, specific details, such as the reason for return and the purchase’s context, are cruci

How do I exchange a product that I accidentally ordered in the wrong variant or flavor?

If you have ordered a product in the wrong variant or flavor and wish to exchange it, please provide our customer support team with your order reference or a screenshot of the transaction for verification. Once confirmed, we will guide you through th

What is the return policy if I am not satisfied with the taste of my shake?

We understand that taste preferences can vary and apologize if you find our Essential Shake unsatisfactory. As part of our 30-day satisfaction guarantee, you are entitled to a full refund if not satisfied with the product's taste. There is no need to