Subscription Managment

Get help with managing your subscription. Learn how to adjust your delivery date, update billing and shipping info, swap flavors, add a product, and more.

How do subscriptions work?

Our Subscribe & Save program allows you to set up a recurring subscription for eligible products. You choose the products you want to add and set the schedule that best meets your needs and we'll handle the rest!. If you need to change a delivery da

Can I change the delivery frequency?

Yes, you can adjust your subscription anytime by changing the date in your subscription portal. When you first sign up, the only recurring option is a monthly subscription because the products were intended to be taken daily. Depending on product us

What if I need to pause or cancel?

If you would like to skip, pause, or cancel an upcoming subscription order, you can do so by logging into your account and selecting "Skip Order" or adjusting the date that you'd like your next order to process and ship. Manage My Subscription. If yo

How is my subscription fulfilled?

If you are buying a subscription then we will deliver on: the day selected in your account settings. If the date falls on a weekend or holiday it will be shipped on the next business day. Item substitutions and other changes to your shipping date or

Can I add multiple flavors or products to my subscription?

Absolutely! Simply add one of each subscription item to your cart and they will both be added to your monthly shipment. You can also modify flavors and products at any time by logging into your account portal to manage your subscription items and add

If I run out of stock while I am enrolled in the Subscribe and Save program, what happens?

If you need your product earlier than your next shipment date, you can adjust the delivery date by logging into your account and changing the date to the next available shipment time. If you're having difficulty managing this directly, simply contac

How can I confirm if I am subscribed or have any pending orders?

To confirm if you have an active subscription or any pending orders with our online shop, please login to your account at: https://lyfefuel.com/a/account/login. If you have trouble logging in, please use the contact form to get in touch with our supp

What is the process for skipping an upcoming subscription order?

If you would like to skip an upcoming subscription order, you can do so by logging into your account and selecting "Skip Order" or adjusting the date that you'd like your next order to process and ship. Subscriber Login: https://lyfefuel.com/a/accoun

Can I postpone or cancel a subscription order that has already been placed?

Once a subscription order is placed, changes such as postponement may not be possible. However, you can contact customer service to inquire if canceling the order is an option before it has been processed for shipping. Communication is key in this si

How do I update my shipping address in my profile when it can't be saved correctly?

If you are having trouble saving your correct shipping address in your profile, please reach out to our customer service with the accurate address details. We will ensure that your orders are shipped to the correct location and help rectify any syste

What should I do if a subscription I previously canceled is still active or I'm getting notifications about it?

If you are still receiving notifications about an active subscription that you previously canceled, please disregard any corresponding messages, and rest assured that the cancellation has been processed. If you continue to encounter issues, contact o